Refund policy
Returns & Exchanges Policy
At Covered in Yasmin, every piece is thoughtfully selected and carefully inspected before shipping to ensure it meets our standards of quality and craftsmanship.
We understand that sometimes a purchase may not work out as expected. Please review our return and exchange policies below, as eligibility varies by product category.
Thobes & Abayas
All thobe and abaya sales are final. We do not accept returns or exchanges for sizing concerns, changes of mind, or personal preferences.
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photographs of the issue.
For approved claims, Covered in Yasmin will cover return shipping costs and arrange an appropriate refund or replacement.
This policy does not affect your rights under applicable consumer protection laws.
Jewelry
Bracelets: Returns are accepted within 14 days of delivery for sizing concerns. Items must be unworn, unused, and returned in their original condition and packaging. Customers are responsible for return shipping costs.
Necklaces, Earrings & Jewelry Sets: All sales are final. Returns or exchanges are not accepted for changes of mind or personal preferences.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photographs of the issue.
Once your claim has been reviewed and approved, we will arrange an appropriate refund or replacement.
Covered in Yasmin will cover return shipping costs for approved claims involving damaged, defective, or incorrect items.
How to Request a Return
To initiate an eligible return, please contact us through our Contact Us page or email hello@coveredinyasmin.net with your order number and reason for return.
All returns must be approved before being shipped back. Unauthorized returns may not be accepted.
Refunds
Once your return has been received and inspected, we will notify you of its approval status.
Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.
Original shipping fees are nonrefundable for standard returns, unless otherwise required by law.
Additional Information
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Items showing signs of wear, washing, alteration, or damage caused after delivery are not eligible for standard returns.
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We recommend using a trackable shipping service for all customer-paid returns.
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This policy does not limit any rights or remedies available under applicable consumer protection laws.
Thank you for shopping with Covered in Yasmin. We appreciate your understanding and support.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@coveredinyasmin.net.